START WITH SAFETY
Need an emergency electrician in Randburg?
An urgent electrical fault needs a direct call. Describe the problem, give your suburb and check whether a visit is available. Do not wait for an online enquiry if anyone is at risk.
Keep clear of danger
Stay away from exposed wires, damaged equipment and water near electrical fittings. Keep other people away too.
If there is smoke, fire or immediate danger, move to safety and contact emergency services. Do not open a board or attempt a repair.
Explain the fault on the call
- Say if there is smoke, heat, sparks or water.
- Explain whether one circuit or the whole property is affected.
- Give your suburb and any access restrictions.
- Ask for availability and the expected arrival time.
Confirm the call-out terms
Ask about the call-out charge and any after-hours rate. Check what is included in fault finding and how parts are priced.
A phone call does not confirm a booking until the visit details are agreed. Arrival time depends on availability and the job location.
A wider outage may need the supplier
If the whole street is without power, check the official notices from your electricity supplier. An electrician cannot restore the supplier’s network.
If only your property is affected, explain that when you call. The cause still needs to be checked.
Read Eskom’s electrical safety guidance
Before you book
Is an immediate visit guaranteed?
No. Call to check availability, the location and the expected arrival time before booking.
Should I send an enquiry for smoke or sparks?
Move clear of danger first. For fire or an immediate threat, contact emergency services. For an urgent electrical visit, use the phone.
Let’s talk about your electrical job.
Tell us what’s wrong, where you are and when you need help.